Participant Cancellation
Waitlisted or confirmed registrant cancellation and refund requests must be submitted in writing to help@gsdakotahorizons.org
Please include:
- Registered participant name
- Event name and date
- Cancellation reason
If you must cancel or someone cannot attend, please send written notice as soon as possible.
Cancellation requests may be eligible for a refund, less a $5.00 administrative fee per participant, in the following circumstances:
- A written cancellation is received on or before the event registration deadline.*
- A serious illness or medical emergency of the registered participant.
*Special cancellation or refund guidelines may apply to some programs. Please view the event listing for additional cancellation and refund details.
No event refunds will be issued in the following circumstances:
- A participant is arriving late, leaving early or attending only a portion of the event.
- The participant cancellation is not received in writing by the refund deadline.
- An event is held but a participant chooses not to attend and written cancellation is not submitted by the refund deadline.
Event Cancellation
On the occasion that an event is cancelled by GSDH, or, a waitlist spot is not confirmed, a full refund will be provided.
- Registrations submitted via the gsEvents online registration system will be refunded back to the credit card used at time of registration.
- Personal check payments or credit cards submitted via paper form will be refunded with a check from GSDH within 30 days of cancellation. Troop check payments will be refunded via ACH to the troop account within 30 days of cancellation.
- Dakota Dough payments will be mailed back to the adult contact noted on the registration form for return to your Girl Scout.
Program Partner & Service Unit Events
Each event hosted by a program partner or service unit handling registration for their opportunity sets and enforces their own cancellation and refund policy. Reach out to the event contact directly with registration, cancellation or refund questions.